Product and programmes
Product house selection
Negotiate product house deal
Treatment programmes and packages

Staffing
Set optimum staff structure
Create job descriptions and person
specifications
Recruitment programme and staff selection
Staff induction and training
Set-up appraisal systems

Marketing
Logo and image design
Application of image around the Spa
Marketing materials, brochures and
information booklets
Develop Marketing strategy
Brief PR function
Assist in planning and managing of press
visits

Sales
Prepare sales strategies
Set-up sales function
Create sales approach and sales kit
Train and monitor sales team

Procedures and Reporting
Create Standard Operating Procedures and
Manuals
Set-up reporting systems
Identify and set-up IT requirements

development services on-going management